Level 11, 225 Wickham Terrace
Brisbane, QLD 4000

T 07 3839 7646
F 07 3839 7663
E reception@faciomax.com
General Information

Appointments

A referral is necessary to claim reimbursement from Medicare and/or your health fund (if privately insured). Consultation is by appointment.
We always endeavour to accommodate our patients with their preferred doctor and appointment time however, please understand that this is not always possible.

If you are a new patient and wish to complete the Patient Information form.


Please notify us if you are unable to attend an appointment.

When booking your appointment please notify the staff as to the nature of your appointment as times are allocated according to your specific problem.
The doctors consulting endeavour to devote sufficient time to each patient but some patients may take longer than the allotted time, therefore causing others to wait. For as long as each patient is treated on an individual basis this will occur. We thank you in advance for your patience and understanding.


Office Hours

Monday - Friday 8.30am - 5.00pm
Branch practices only on certain days

Emergencies

Emergency patients can arrive requiring immediate attention. We endeavour to have them seen to quickly, with as little inconvenience to others as possible.

Referral for other management

If you are referred for specific treatment such as pathology, radiographs, physiotherapy or to another specialist, they will bill you direct.

Repeat prescriptions

The supply of medications without consultations is a potentially hazardous practice; therefore in the best interest of your health, it is our policy not to issue prescriptions without seeing the patient.

Sick certificates

The Medical Board requires that patients should not receive a medical sickness certificate without consultation. Certificates cannot legally be backdated.

Test results

Patients are reminded that they must telephone or make an appointment as advised by their doctor for all test results.

Privacy law

Information regarding a patient or their account will only be discussed with the patient 18yrs or over. In the case of a minor only an immediate family member / guardian will receive information.

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